• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Answer inbound calls and assist customers with HVAC service, maintenance, and installation needs
• Schedule and dispatch technicians efficiently to maximize daily capacity
• Communicate appointment details, timing, and expectations clearly to customers
• Maintain accurate customer and service records in CRM/service software
• Identify opportunities to promote maintenance plans and additional services
• Coordinate with technicians and management to resolve issues quickly
• Handle customer concerns professionally and escalate when necessary

• $25.00–$28.00 per hour
• Performance-based incentives
• Medical, dental, and vision insurance
• Paid time off and holidays
• Growth and development opportunities within a rapidly expanding organization

• 1–3 years of customer service, call center, or dispatch experience
• HVAC, plumbing, or other home services experience required
• Experience scheduling and dispatching field technicians preferred
• ServiceTitan experience is a strong plus
• Comfortable handling a high volume of inbound calls in a fast-paced environment
• Strong communication, organization, and multitasking skills
• Ability to handle customer concerns professionally and resolve issues efficiently
• Comfortable promoting maintenance agreements and additional services when appropriate
• Reliable, professional, and customer-focused

There are many exciting options for a career in HVACR waiting to be explored.

If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!