Responsive recruiter Replies within 24 hours Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development

About the Role

Join One Hour Heating & Air Conditioning, a nationally recognized HVAC franchise, as a HVAC Service Manager.

We’re seeking a hands-on leader who can manage field operations today while growing into full operational ownership as the business expands, shaping a high-performing, people-focused team.

What we offer

• Competitive salary ($70,000 - 100,000) 
• Performance-based bonus program 
• Profit Sharing
• 401(k) with company match
• Company-contributed medical insurance 
• Dental and vision insurance
• Ongoing training and professional development through the One Hour network 
• A leadership role in a growing, locally owned franchise with real upside 

Responsibilities

• Lead and oversee all HVAC operations to ensure high-quality service, efficiency, and customer satisfaction
• Mentor, coach, and develop technicians, fostering career growth and a high-performing team
• Plan, schedule, and coordinate residential and light commercial HVAC installation, repair, and maintenance projects
• Develop, implement, and refine operational processes and best practices to drive efficiency and consistency
• Monitor performance metrics, analyze trends, and implement continuous improvement initiatives
• Ensure strict compliance with safety regulations, building codes, and industry standards
• Manage vendor relationships, equipment, and inventory to optimize resources and reduce costs
•  Monitor key performance metrics including revenue per tech, call completion rates, and customer satisfaction scores 
• Assist with hiring, onboarding, and performance evaluations of service staff
• Promote a positive, accountable, and team-oriented work culture aligned with company values

Requirements

• 5+ years of experience in HVAC operations, leadership, or management
• Strong leadership mindset with a focus on coaching and developing teams
• Comprehensive technical knowledge of HVAC systems, installations, and service
• Customer-focused with a commitment to quality and integrity

Nice to Have

• Valid North Carolina HVAC License – Heating Group 3, Class I Contractor (qualifying the company for residential and light commercial work in Fuquay‑Varina)

What We’re Looking For

Required

• 5+ years residential HVAC install and service experience
• Comfortable leading installs and complex service calls
• Strong leadership and communication skills
• Willing to be hands-on while managing operations
• Organized, accountable, and coachable
• Comfortable working in a startup environment

Preferred

• Lead tech or supervisory experience
• Experience with Service Titan
• Interest in long-term leadership and ownership

Who This Role Is For

This role is ideal for:

• A strong lead tech ready for real leadership
• Someone tired of being capped or micromanaged
• A builder who wants authority, accountability, and upside

If you want to help build, not just work, we want to talk.

About Us

At One Hour Heating & Air Conditioning, we know great service starts with great people. We deliver reliable HVAC solutions while creating a supportive, respectful, and growth-oriented workplace. Our dedication to quality, teamwork, and continuous improvement makes us a trusted name for customers and an exceptional place to build a long-term career. Compensation: $70,000.00 - $100,000.00 per year

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

 

1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. 

2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

 

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.